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Brand promise vs. mission statement

After Rebranding Your Hospital: Five Guiding Principles to Brand Sustainability

November 15, 2017/in Healthcare Branding/by Julie Amor, MHA

Brand promise vs. mission statementIf you have recently launched a new brand at your healthcare organization, you are well aware that your brand is not a logo – your brand is an intangible asset that resides in people’s hearts and minds. It is defined by expectations developed over time though communication and, more importantly, through actions.

While you have good reason to celebrate a successful launch, it is important to know the public unveiling of your new brand is only the beginning. Maintaining what you’ve created is a continuous journey of aligning operations with communications to ensure you continuously deliver an authentic brand promise……

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